Online pharmacy websites for UK pharmacies.
Coming soon
We’re building a complete online pharmacy website for registered pharmacies, from your online shop and consultations through to prescriber approval, secure payments and tracked delivery. It’s not quite ready yet, but you can register your interest now.
What it can do
Everything you need
to run an online pharmacy.
Whether you’re adding an online service to your pharmacy or starting a new online pharmacy, it’s designed to take patients from their first click to their front door, with your pharmacy team and prescribers in control.
Online shop
Sell your pharmacy products online, with your own range, prices and stock.
Online consultations
Your own questions for each service, so prescribers get what they need.
Identity checks
Check patients are who they say they are, in line with the risk of the medicine.
Prescriber review
A private area to review consultations, message patients, then approve or refuse.
Patient accounts
Patients can see their order status, messages and consultation history.
Secure payments
Hold the payment until the prescriber decides, then take it or release it.
Tracked delivery
Keep patients updated from dispensing through to delivery.
Safety flags
Automatic warnings for repeat requests, multiple accounts and shared payment details.
Got something specific in mind? Tell us what you need and we’ll take it into account.
How does an online pharmacy work?
From the first click to the front door, here’s what should happen at each stage.
- 1
Your patient chooses a service
They pick what they need help with and answer your questions.
- 2
Their identity is checked
They confirm who they are, with checks in line with the risk.
- 3
They add their payment details
The payment is held at this stage, so they’re not charged yet.
- 4
A prescriber reviews it
The prescriber can message the patient, then approve or refuse.
- 5
The payment is taken or released
Approved orders are charged and dispensed. Refused orders are released.
- 6
It goes out tracked
Your patient can follow their order status, right through to delivery.
Built around your pharmacy.
Your services, your questions and your branding.
Coming soon
Be the first to know more.
Leave your details and we’ll be in touch when online pharmacy websites are ready. Tell us what you’re planning and we’ll have a chat.
- Complete Brand Management
- Website Design
- Custom Graphic Design
- Logo Design & Branding
- Promotional Design
- Independent Pharmacy Marketing
- Email Marketing Campaigns
- Printing Services
Questions we often get asked.
Quick answers to the things pharmacies ask us most.
Request a call backWhen will it be ready?
We don’t have a date just yet, as we’re working hard to make sure it’s fully secure, compliant and easy to use. We want it to work as one complete system, rather than a handful of separate tools stuck together. Register your interest and you’ll be among the first to hear when it’s ready.
Does an online pharmacy need to be registered?
Yes. Pharmacies in Great Britain, including those providing services online, must be registered with the GPhC and meet its standards. Pharmacies in Northern Ireland come under the PSNI.
Can patients choose their own medicine?
They can state a preference, but the website needs to make clear that treatment decisions are for the prescriber and patient to consider together. Prescription medicines can’t be supplied until an appropriate consultation has taken place.
When do patients pay?
Patients add their card details once they’ve finished the consultation. The payment is held rather than taken, and it’s only charged if the prescriber approves the order. If it’s refused, the hold is released and the patient isn’t charged.
What if an order is cancelled?
If it’s cancelled before dispensing, the payment can be released or refunded. Your own terms will need to set out what happens after that, as a medicine dispensed for one patient can’t go back into stock.
Can every service use a questionnaire?
No. The GPhC says some medicines need extra safeguards and can’t be prescribed from a questionnaire alone, including weight management medicines and antimicrobials. We’ll design the journey around what each service needs.
Could it handle weight management services?
That’s the plan, but they need more than most. The prescriber has to independently verify a patient’s weight, height and/or BMI, so the journey has to be built for that.
Do I need my own prescribers?
You can use your own prescribers or work with a third party prescribing service. If you use a third party, you’ll need to carry out due diligence and check they’re registered with the right regulator.
Can I add it to my existing website?
We’ll be able to tell you more once it’s ready. Let us know about your website when you register your interest and we’ll take a look.
How much will it cost?
We’ll share the details when it’s ready. Every pharmacy is different, so register your interest and we can talk through what you need.
We build websites to support compliance and do not provide regulatory advice. Responsibility for compliance stays with the pharmacy owner and Superintendent Pharmacist.
Planning an online pharmacy?
Pick a time that suits you and we’ll give you a ring to talk through your plans and what you’d need.
01772 683031Fancy a chat?